Director, Software Engineering, Conversational AI, Capital One
Zach Kulis leads Conversational AI algorithms and software engineering at Capital One. In2017, he led the development of the Natural Language Processing (NLP) stack for Eno, CapitalOne’s multi-channel Conversational AI. Today, he’s involved in the development of Eno’s nextgeneration AI capabilities. His work encompasses natural language understanding (NLU),dialogue management (DM), natural language generation (NLG), and ML-assisted data labeling.Before joining Capital One, Zach developed ML models and techniques to detect real-timemalware injection on embedded processors using electromagnetic emission fingerprinting. Priorto the ML frenzy, Zach spent ten years as an embedded software engineer, developingoptimized algorithms for real-time computer vision, speech recognition, robotics, GPS, andinertial navigation systems.
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