News in the Age of Algorithmic Recommendation

The Times has reported on the unintended consequences of algorithms. Unsurprisingly, we have been cautious about introducing algorithms into our products. However, over the last year, we've introduced algorithms in the heart of the product, and in the heart of the customer journey. This talk describes how we have approached building a responsible and impactful applied machine learning program at the Times. Nick Rockwell will share practical advice for tying ML work to product strategy, and tips for making sure that you find and work on the most important problems so that you can have a real impact on your business.